CBS is an Australian owned customer service evaluation company with over 70,000 shoppers throughout Australia and New Zealand.

CBS provides Real Time Dashboard Reporting straight to your desktop. Our investment in technology means you can track your daily sales, market initiatives and the execution of these strategies in the field.

CBS provides more than just filling out team performance forms. Our systems determine exactly what type of information you require to achieve your objectives. You can track performance against any criteria you choose. Some of our customers now link their trading figures to our source data.

CBS has been promoting the correlation between customer service perceptions and business success and provide a customer perception index for Australia and New Zealand.

The strengths of our shopper base and geographical coverage are second to none.

Why Use CBS
The CBS Points of Difference
Executive Team
Testimonials